VBE Spotlight: Diligence Security Group
Veteran's Business Enterprise®: Diligence Security Group
Headquarters: Oakland, CA
Year Founded: 2020
# of Employees: 250
Website: www.diligencesecuritygroup.com
Service Overview: We provide armed and unarmed security guard services, Patrol, Cyber Security Consulting
Founder/CEO: Joy Baucom
Service Branch: U.S. Army
Years Served: 2003 to 2009
Military Occupation: Intelligence Analyst
Highest Rank Attained: E5
Fun Facts:
- Game of Thrones is my Favorite series
- I fell in love with hot weather and palm trees while deployed in Iraq
- Born and Raised in Staten Island, NY - the forgotten borough.
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What types of services do you offer?
We provide armed and unarmed security guard services, Patrol, Cyber Security Consulting
Who do you primarily serve?
Alameda County Social Services
California Military Department
Perala Community College District
Oakland Unified School District"
When and how did you start your business?
Started my business in 2020 by passing the PPO Licensing test and submitting an application. So I started it with a vision and plan.
What challenges did you face when starting your business?
Some the challenges is capital and getting in front of the right people that would appreciate my style of services
What has been the key to your business's success?
Community-Based Hiring. We hire from the community; therefore, we understand and we care.
What important lessons have you learned that can help others succeed in business?
Ensure that you don't burn bridges, and there is always a lesson to learn in both good and bad situations that arise.
What common mistakes should they be aware of and avoid?
Ensure that you select good clients. It's just as important that you have a standard process in place for selecting clients as well. Everyone is not meant to work together. Synergy is essential with clients, your leadership team and staffing.
What else would you like the NaVOBA community to know about you and your business?
I appreciate the opportunity to talk about my story in order to inspire other LGBTQ Veterans who may want to start their own business.
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