VBE Spotlight: Diligence Security Group

Veteran's Business Enterprise®: Diligence Security Group

Headquarters:   Oakland, CA

Year Founded: 2020

# of Employees: 250

Website: www.diligencesecuritygroup.com

Service Overview:  We provide armed and unarmed security guard services, Patrol, Cyber Security Consulting

Founder/CEO: Joy Baucom

Service Branch: U.S. Army

Years Served:  2003 to 2009

Military Occupation: Intelligence Analyst

Highest Rank Attained: E5

Fun Facts:

  1. Game of Thrones is my Favorite series
  2. I fell in love with hot weather and palm trees while deployed in Iraq
  3. Born and Raised in Staten Island, NY - the forgotten borough.


Follow Diligence Security Group on Social:

  • What types of services do you offer?

    We provide armed and unarmed security guard services, Patrol, Cyber Security Consulting

  • Who do you primarily serve?

    Alameda County Social Services

    California Military Department

    Perala Community College District

    Oakland Unified School District"

  • When and how did you start your business?

    Started my business in 2020 by passing the PPO Licensing test and submitting an application. So I started it with a vision and plan.

  • What challenges did you face when starting your business?

    Some the challenges is capital and getting in front of the right people that would appreciate my style of services

  • What has been the key to your business's success?

    Community-Based Hiring. We hire from the community; therefore, we understand and we care.

  • What important lessons have you learned that can help others succeed in business?

    Ensure that you don't burn bridges, and there is always a lesson to learn in both good and bad situations that arise.

  • What common mistakes should they be aware of and avoid?

    Ensure that you select good clients. It's just as important that you have a standard process in place for selecting clients as well. Everyone is not meant to work together. Synergy is essential with clients, your leadership team and staffing.

  • What else would you like the NaVOBA community to know about you and your business?

    I appreciate the opportunity to talk about my story in order to inspire other LGBTQ Veterans who may want to start their own business.

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